Route 53 UK-ADC · Last refreshed 2026-08-04T09:30:00Z (deployed 04 Aug 2026 10:12 UTC)
| Ref | Task | Status | Est. Start | Est. Complete | Need By | Progress | Next Action | Output Document |
|---|---|---|---|---|---|---|---|---|
| 1.1 |
[Ops Imp] Task 1.1: Document Pipeline Rollback/Emergency Deployment Permission Gaps
D421279461
|
Done | 2026/03/16 | 2026/03/16 | 2026/03/20 | Published list of NCL pipelines with ADC-DNS-UK permission gaps. | Done — fed Task 2.9 rollback ticket creation. | — |
| 1.2 |
[Ops Imp] Task 1.2: Sev2 Tracking Solution — Design Phase
D421281408
|
Done | 2026/03/16 | 2026/03/19 | 2026/03/20 | Published Sev2 Tracking Solution Design Brief. | Done — implemented in Task 2.1. | — |
| Ref | Task | Status | Est. Start | Est. Complete | Need By | Progress | Next Action | Output Document |
|---|---|---|---|---|---|---|---|---|
| 2.1 |
[Ops Imp] Task 2.1: Build Sev2 Tracking Solution
D421313827
|
Done | 2026/03/30 | 2026/04/02 | 2026/05/29 | Tracking solution live; ingestion + AI enrichment working. | Done — accuracy audit carries into Task 3.4. | Sev2 Tracking |
| 2.2 |
[Ops Imp] Task 2.2: Finalize "ADC Operator" Ticketing Standard
D421313932
|
Done | 2026/04/27 | 2026/05/08 | 2026/05/29 | Standard finalised; RAPP-team review comments addressed. | Circulate to ST managers; publish to wiki (Task 3.6). | Ticketing Standard (SharePoint) |
| 2.3 |
[Ops Imp] Task 2.3: Full Tooling and Access Gap Audit (13 Services)
D421314029
|
In Review | 2026/04/06 | 2026/04/17 | 2026/05/29 | Audit complete; Mechanic + Minerva gaps to aws-iso-e found. | Attach per-gap remediation steps; present to Service Teams. | Tooling Audit (SharePoint) |
| 2.4 |
[Ops Imp] Task 2.4: Service Team Dashboard Audit
D421314115
|
Done | 2026/05/11 | 2026/05/13 | 2026/05/29 | 67 dashboards catalogued across 13 services; 2 broken links flagged. | Done — black-mirror verify + remediation in Task 3.9. | Dashboard Audit (OneDrive) Dashboard CSV (OneDrive) Dashboard Review |
| 2.5 |
[Ops Imp] Task 2.5: Pipeline Audit (Rollback Alarms & Non-Prod Stages)
D421314209
|
Done | 2026/05/14 | 2026/05/20 | 2026/05/29 | 664 NCL stages audited; 26 pipelines flagged for alarm gaps. | Done — remediation reviewed in Task 3.8. | Pipeline Audit Findings Doc (OneDrive) |
| 2.6 |
[Ops Imp] Task 2.6: Design Sev2 to Sev2.5 Downgrade Process
D421314336
|
Done | 2026/05/21 | 2026/05/22 | 2026/05/29 | Alarm Severity Standard drafted, covering all partitions. | Done — RAPP-UK review then ST sign-off in Task 3.7. | Severity Standard (OneDrive) |
| 2.7 |
[Ops Imp] Task 2.7: Create Service Health Scorecard
D421314421
|
Done | 2026/04/20 | 2026/04/24 | 2026/05/29 | Scorecard built and deployed; 13 services, 4 dimensions. | Done — score population + sign-off in Task 3.5. | Health Scorecard |
| 2.8 |
[Ops Imp] Task 2.8: Define "On-Call Ready" Criteria
D421314519
|
Done | 2026/05/25 | 2026/05/26 | 2026/05/29 | Checklist rebuilt to ~98 items with per-service tool mapping. | Done — management sign-off + use in Task 3.1. | On-Call Ready Criteria (SharePoint) Skills Checklist v2 (SharePoint) |
| 2.9 |
[Ops Imp] Task 2.9: Cut Tickets for Pipeline Rollback Permissions
D421314613
|
Done | 2026/05/27 | 2026/05/28 | 2026/05/29 | Permission tickets cut and assigned; Console work begun. | Done — grants tracked in Task 3.8. | — |
| 2.10 |
[Ops Imp] Task 2.10: Assess Service Teams Against Dual Paging Criteria
D421314673
|
Done | 2026/05/29 | 2026/05/29 | 2026/05/29 | First dual-paging assessment completed across 13 services. | Done — re-assessed in Task 3.10. | — |
| Ref | Task | Status | Est. Start | Est. Complete | Need By | Progress | Next Action | Output Document |
|---|---|---|---|---|---|---|---|---|
| 3.1 |
[Ops Imp] Task 3.1: On-Call Ready Checklist in Use
3700f770-44d5-4d8a-a8cb-15fe9279756d
|
In Review | — | — | 2026/06/26 | Checklist (~98 items) defined in Task 2.8, ready to use. | Agree onboarding process; assess current oncall engineers. | — |
| 3.2 |
[Ops Imp] Task 3.2: Case Study Walkthroughs
8b97a7f4-d55e-48db-8569-0337be6dbd36
|
Open | — | — | 2026/06/26 | Not started. | Write case studies for common Sev2 incident types per service. | — |
| 3.3 |
[Ops Imp] Task 3.3: Runbook Co-Authorship Process
6e70b6f1-a4ec-4d96-8364-13bbe5a8096d
|
In Progress | — | — | 2026/06/26 | Not started. | Define co-authorship + runbook-flagging process with STs. | — |
| 3.4 |
[Ops Imp] Task 3.4: Sev2 Tracking Accuracy Audit
3d6bd788-3caf-4937-8963-fc2f5af2abdb
|
Open | — | — | 2026/06/26 | Not started. | Validate tracking output against manually-verified Sev2 sample. | — |
| 3.5 |
[Ops Imp] Task 3.5: Scorecard Review and Sign-Off
ff21faa4-58a3-4b0e-bbc9-4f788630048c
|
In Progress | — | — | 2026/06/26 | Scorecard built and deployed (Task 2.7). | Review with Route 53 + RAPP-UK management; obtain sign-off. | — |
| 3.6 |
[Ops Imp] Task 3.6: Ticketing Standard Implementation
f81be9a8-52de-407c-8937-abae312970b6
|
In Progress | — | — | 2026/06/26 | Standard finalised (Task 2.2), ready to circulate. | Circulate to ST managers; track template adoption + compliance. | — |
| 3.7 |
[Ops Imp] Task 3.7: Sev2 to Sev2.5 Downgrade ST Sign-Off
8df410c0-742d-46b6-abab-4e577c5ffdf9
|
In Progress | — | — | 2026/06/26 | Severity standard drafted (Task 2.6), ready to circulate. | Email ST managers the document for review and comment. | — |
| 3.8 |
[Ops Imp] Task 3.8: Pipeline Rollback & Non-Prod Stages
125aa05c-454c-44c1-94c7-ee88124d84ad
|
In Progress | — | — | 2026/06/26 | Analysing Task 2.5 audit output for remediation candidates. | Build remediation plan; approach service teams. | — |
| 3.9 |
[Ops Imp] Task 3.9: Dashboards in Place & Black Mirrored
5d194bdd-4e86-47dc-b81b-e9c5e0b19c20
|
Open | — | — | 2026/06/26 | Not started. | Remediate Task 2.4 dashboard gaps; verify black-mirroring. | — |
| 3.10 |
[Ops Imp] Task 3.10: Dual Paging Assessment (M3)
bce331df-c4b1-4e73-bf7d-91135c9ce152
|
In Review | — | — | 2026/06/26 | Not started. | Re-assess 13 services vs dual paging; compare to M2 baseline. | — |
| Ref | Task | Status | Est. Start | Est. Complete | Need By | Progress | Next Action | Output Document |
|---|---|---|---|---|---|---|---|---|
| 4.1 |
First On-Call Engineer Review Using New Criteria
PLACEHOLDER_4.1
|
Open | — | — | 2026/07/31 | Overdue — need-by was 2026/07/31 | — | |
| 4.2 |
Confirm Service Health Scorecard is Green
PLACEHOLDER_4.2
|
Open | — | — | 2026/07/31 | Overdue — need-by was 2026/07/31 | — | |
| 4.3 |
Confirm Page Health Metrics and Ops Burden Sustainability
PLACEHOLDER_4.3
|
Open | — | — | 2026/07/31 | Overdue — need-by was 2026/07/31 | — | |
| 4.4 |
Define Process for Removing Dual Paging for Non-Compliant Teams
PLACEHOLDER_4.4
|
Open | — | — | 2026/07/31 | Overdue — need-by was 2026/07/31 | — | |
| 4.5 |
Agreed Non-Prod Stages Built (ST)
PLACEHOLDER_4.5
|
Open | — | — | 2026/07/31 | Overdue — need-by was 2026/07/31 | — | |
| 4.6 |
Final Dual Paging Assessment and Transition Decision
PLACEHOLDER_4.6
|
Open | — | — | 2026/07/31 | Overdue — need-by was 2026/07/31 | — |